Love Chelsea. I really appreciate the "hair"erapy π€£π ππ₯°
Love Chelsea. I really appreciate the "hair"erapy π€£π ππ₯°
Great atmosphere!! Phenomenal service! Fun and friendly people!! Love the energy that they bring! Thank you for a fantastic haircut!!
She is the best hairstylist and mom ever
Michelle & Sammie are the best in the business! Michelle always knows what to do before I get there! I leave satisfied with my color every time.
I have NEVER been more unsatisfied with my hair than I am today. I have been going to this salon for a couple months and went in today for a root touch up and to have my highlights lightened and toned silver. It had been about 2 months since I had been in the salon and when I arrived the stylist already had my color mixed up. My color had lightened drastically since my last visit and was a reddish brown. The stylist did my root touch up with black hair color and then continued to pull black through my hair. I left the salon with brown, black and muddy grey hair. I expressed my frustration and they stylist stated she could not work me in to her schedule until the following week. When I got home I texted her again and expressed how unhappy I was. She informed me should could get me in a couple days sooner and that it would be $60 to get the hair colors to match. I then informed her that I would be taking my business elsewhere as I did not want to wait or pay more out of pocket. She did not reply. Never once did I receive an apology or feel as though she was accommodating. By far the worst customer service I have ever encounter by a color professional. I will most certainly not be back as I wasted $85 today and she didn't even bat an eye.